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The following general returns policy is applicable to all or any products sold on Ombuzz.

1. In general, an item is also eligible for return among the applicable return window (i.e ten days)  if it fulfils one or a lot of of the subsequent conditions:

   • Was delivered in an exceedingly physically broken condition.

   • Has missing elements or accessories.

   • Is completely different from what was ordered.

Product marked as “non-returnable” on the product detail page can’t be returned.  All things should be returned in their original condition, with value tags intact, user manual, warranty-cards, original accessories and within the original manufacturer’s box/packaging as delivered to you. check with instructions to return things against every class. We tend to might reject the return pickup if the things don’t seem to be returned consistent with the policy mentioned against every category.

1. If you would like to return. An device that stores any personal info, please make sure that you have got removed all such personal info from the device before returning. Ombuzz shall not be liable in any manner for any misuse or usage of such info.

2. Some things might not be eligible for come back if you “no longer would like it” (including cases of buyer’s sorrow like incorrect model or color of product ordered or incorrect product ordered).

Returns Pick-Up and Process

In case of return order wherever you’d like item(s) to be picked up from a unique address, the address will solely be modified if pick-up service is obtainable at the new address. Throughout pick-up, your product are going to be checked for the subsequent conditions.

1. Correct Product

2. Complete Product

3. Unused Product

4. Intact Product

Open Box Deliveries: Throughout an open box delivery, just in case you encounter problems like completely different product received or harm on the merchandise at the time of acceptive delivery of your order, you’ll request for refund as per applicable policies. In case of cash-on-delivery orders, the number paid are going to be right away came back to you.

No return request are going to be processed once you have got accepted delivery of an order, except in cases wherever you have got encountered producing defects in an accepted product.

You will request for a replacement among ten days of delivery as long as the merchandise was received in broken condition. In bound cases wherever the vendor is unable to method a replacement, the vendor can provide a refund to you.For all different device-related problems, please contact the complete licensed service center directly.

The field agent might refuse to just accept the return if any of the on top of conditions don’t seem to be met.

For any items wherever installation is provided by Ombuzz:

Please don’t open the merchandise packaging by yourself. Ombuzz/Poduct authorised personnel shall facilitate in unboxing and installation of the items.

The period of return for such items commences from the date of installation.

For any items that a refund is to run, the refund are going to be processed once the came back product has been received by the vendor.

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